MIDIHaptics Support

Thank you for using MIDIHaptics.

MIDIHaptics enables HID-compatible controllers and devices to function as expressive MIDI control surfaces on macOS.

Support Contact

For support enquiries, technical assistance, compatibility questions, or bug reports, please contact:

info@vanguardvisions.co.uk

Common Topics

Device Compatibility

MIDIHaptics is designed for HID-compatible devices recognised by macOS, including many joysticks, gamepads, pedals, and controller-style hardware. Compatibility may vary depending on device implementation.

MIDI Output

Ensure your DAW or MIDI software is configured to receive MIDI input from MIDI*Haptics.

Configurations

The full version supports saving, loading, importing, and exporting controller configurations.

Purchase Support

If you purchased Full Unlock through the Mac App Store and need help restoring purchases, please use the Restore Purchases option inside the app.

Response Time

We aim to respond to support enquiries within 2 business days.

Privacy Policy

MIDI*Haptics does not require user accounts and does not sell personal data.

The app processes supported controller input locally on your Mac to generate MIDI output.

If you purchase Full Unlock through the Mac App Store, transactions are handled by Apple subject to Apple’s policies.

Configuration files are stored locally or in locations chosen by the user using standard macOS file dialogs.

For privacy enquiries, contact info@vanguardvisions.com

Company

© 2026 Vanguard Visions Limited

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